Digital Service Company 29 Boulevard de l'Ayrolle, 12100 Millau
Infrastructures pole : Design, integration, deployment, audit
Incident management / Request management
Application of ITIL standards - good IT practices
Deployment of workflow, as part of the continuous improvement, user interface and KPI management
Security
Authentication management and implementation of access security processes, such as Delivery
Application security management through support (e.g. dedicated software packages with centralized rights)
Design, Integration and Deployment of systems
Definition of complex architectures, linked to master plans or specific functional system constraints
Integration of new solutions in existing IS (Unix, Linux, Microsoft)
Continuity of service on migrations
Deployment of solutions, applications and OS on client workstations or servers, through change management, then through technical deployment procedures (WSUS, AD scripting by GPO etc.)
Virtualization: VMWARE, Hyper V
Audits and framing related to the infrastructure: Security, Performance
Maintenance pole: Computer maintenance, troubleshooting, repair, sales, training, data security
Computer maintenance Troubleshooting Repair
Optimizations Missing or damaged files Hardware failure
Blue screen analysis Damaged hard disk
Cleaning Crash Defective burner
Error message Conflicts Power supply out of order
Slow PC Virus, Trojan, Spyware Memory error
Anomaly
Virus
Training Support Services
Initiation Hot line Advice
Learning Telephone assistance Information, pre-sales and after-sales
Improvement Remote control After-sales service
Internet Remote maintenance
Office automation
Management tools
Sales Data Security
Office computers Backup solution
Laptop Data Recovery
Printers
Peripherals
Accessories
Consumables
Software
José REBELO DA SILVA Company created on 18.04.2016
CERTIFICATION : Certification: CCNA IT Essential (Cisco Networking Academy)
CERTIFICATION: ESET technical certification for small and medium-sized businesses
